JIRA FOR IT TEAMS
IT project delivery made easy
From issue tracking to change management, streamline IT projects and deliver reliable services to internal teams.
Join the 300,000+ customers that power team collaboration with Atlassian
How IT teams use Jira
IT Operations
Drive continuous improvement by automating repetitive tasks, improving processes, and boosting overall reliability.
IT Services
From migration management to software deployment, break down complex projects into manageable pieces of work.
IT security
Gain visibility across workflows so you can align technology projects with business goals and make better leadership decisions.
Go from workload creep to workflow efficiency
ISSUE MANAGEMENT
Full context and visibility into your work
Jira’s flexible views let your team easily create, prioritize, and track issues, milestones, and deliverables.
COLLABORATION
Better connect with internal teams
Collect and respond to internal requests and questions with Jira’s easy drag-and-drop form builder.
REPORTING & INSIGHTS
Data-driven improvement
With summaries, dashboards, and insights, improve team performance with real-time data.
Everything your IT team needs
Customizable templates
Whether you want to work from a kanban, list, or more, Jira’s customizable templates flex to your team’s unique way of working.
Automation
Spend less time on repetitive tasks. Build your own rules or use our automation template library.
Insights & metrics
Out-of-the box reports and analytic features let you measure everything from deployment frequency to cycle time breakdown – and more.
Release & deployment management
Connect SCM and CI/CD tools to Jira and track items as they move along the pipeline.
Dependency mapping
Identify relationships between different pieces of work so you can quickly get ahead of blockers.
Custom filters
Let AI help you create powerful JQL (Jira Query Language) filters to get a holistic view of your work.
JIRA PREMIUM AND ENTERPRISE PLAN
Accelerate work with Atlassian Intelligence
AI is natively built into Atlassian products to help you collaborate easier, work faster, and get more done with less.
Powerful alone, better together
Explore Atlassian’s product suite for all your IT needs.
Get started faster with templates
Kickstart your first project with a fully customizable IT template.
Scrum
Easily plan, track, and manage work across sprints.
Kanban
Maximize efficiency by seeing and moving forward the work that matters most.
IT service management
Resolve incidents, approve changes, and fix problems fast.
IT Resources
Browse free tutorials, articles, and guides to learn more.
Atlassian’s ITSM guide
Implement Atlassian's ITSM solution with this practical guide.
Collaborate better with devs
Learn how the Atlassian platform empowers devs and IT teams to work in harmony.
Integrate Jira Service Management
See how your development, operations, and IT teams can collaborate better.